File a Claim

We're here to help you get back on the road quickly

How Our Claims Process Works

1

Report the Incident

File your claim online or call us 24/7. Provide basic details about what happened.

2

Document Everything

Take photos, gather witness information, and save all receipts related to the incident.

3

Assessment

Our adjuster will review your claim and may schedule a vehicle inspection if needed.

4

Resolution

Most claims are settled within 48 hours. We'll keep you updated every step of the way.

Submit Your Claim

Please provide detailed information about your incident

Need Immediate Assistance?

Our claims team is available 24/7 to help you

Claims Hotline: 1-800-CLAIM-24
Roadside Assistance: 1-800-HELP-NOW
Email Support: claims@insurancecarfast.com

Important Tips for Filing a Claim

At the Scene

  • Ensure everyone's safety first
  • Call 911 if there are injuries
  • Exchange information with other parties
  • Take photos of all vehicles and damage
  • Don't admit fault

Documentation

  • Save all medical records
  • Keep receipts for expenses
  • Document lost wages
  • Take photos of injuries
  • Get witness statements

Communication

  • Report claim within 24 hours
  • Respond promptly to adjuster
  • Keep detailed notes of all calls
  • Ask questions if unsure
  • Update us on any changes

Vehicle Repairs

  • Wait for claim approval before repairs
  • Use approved repair shops
  • Keep damaged parts if requested
  • Get written repair estimates
  • Review repairs before accepting